Support & Inquiries
Reach out to our support team with your inquiries about Castlevania: Symphony of the Night on mobile. We assist both new and returning fans with questions about gameplay, technical support, or feedback.
Email: [email protected]
Company: Stujo B.V.
Address: Mandewyk 20, 9243 JX Bakkeveen
Representative: Dylan van der Velde
You can contact us via email, support ticket, or the form below. Our team responds to most inquiries within 24–48 hours, prioritizing urgent gameplay and technical issues first.
For direct communication with our team, especially for detailed reports or attachments.
General & Gameplay:
[email protected]
Track ongoing issues and get status updates on more complex technical problems.
Submit a ticket via the contact form below and choose the appropriate category.
We aim to respond to most messages within 24–48 hours, excluding weekends and major holidays.
If your issue is time-sensitive, please include device details and screenshots to help us resolve it faster.
For questions not addressed in our FAQ, please use the form provided to get in touch directly with our team. This includes questions about game availability, supported languages, in-game content, and mobile-specific features.
Before writing, you may also explore key sections like Features or Characters for more context.
Having trouble playing or installing the game on your mobile device? Our technical specialists will help troubleshoot your issue as promptly as possible.
When contacting us, please include your device model, OS version, store region, and a brief description of the steps that lead to the issue.
We value the input of the Castlevania community. Share your ideas, suggestions, or bug reports using the contact options below, whether you are a longtime fan or discovering the castle for the first time.
Constructive feedback helps us refine controls, interface elements, balance, and accessibility features for the mobile experience.
Members of the media interested in interviews, game assets, or review materials are encouraged to reach out via our dedicated media line.
Press & Media:
[email protected]
Please share your publication name, type of coverage (review, preview, feature), and any deadlines so we can assist you efficiently.
For partnership, collaboration, or licensing inquiries, please email our business development team. We welcome opportunities that respect the legacy of Castlevania: Symphony of the Night while exploring new mobile experiences.
Business Development:
[email protected]
Need assistance with your personal data, privacy, or account? Let us know how we can help regarding data rights or GDPR requests.
Privacy & Data:
[email protected]
For more details about how your data is handled, please review our Privacy Policy and Terms and Conditions.
While our support is digital-first, you may request mailing information for formal correspondence, legal notices, or other official documents.
To request mailing details, contact us via the form below or reach out to the appropriate email channel and specify the nature of your correspondence.
Use the form below to contact our team directly. Provide as much detail as possible so we can respond accurately within our standard 24–48 hour window.
